Terms of service
Last updated: May 31, 2026
Operated by: AdPacks, a sole proprietorship based in Houston, Texas, United States ("AdPacks," "we," "us," "our").
1. Overview & Acceptance
AdPacks provides done-for-you advertising creative packages ("Ad Packs") for service businesses. An Ad Pack is a one-time purchase of digital advertising assets — including static creatives, video creatives, ad copy, hooks, and an accompanying setup and scaling manual where included — produced to the specifications you provide through our intake form.
By purchasing an Ad Pack or using our store, you agree to these Terms and to our Refund & Revision Policy, which is incorporated by reference. If you do not agree, do not purchase.
2. Definitions
- Order — your completed purchase of an Ad Pack through our store.
- Intake — the tier-specific intake form we send you after purchase. "Intake Submitted" means you have submitted a complete intake form and received our confirmation that it has been received and processed.
- Production — the point at which we begin creating your assets, which occurs after Intake Submitted.
- Delivery — the point at which we make your completed assets available to you (for example, by sharing your asset folder to the email on your Order).
- Deliverables — the specific assets included in your tier, as listed on the product page at the time of purchase.
- Manual — the AdPacks Meta Ads Setup & Scaling Manual, where included in your tier.
3. What You're Buying
You are purchasing a fixed package of custom-produced digital advertising assets, defined by the tier you select. The Deliverables for each tier are listed on the product page at the time of purchase. Upon full payment and Delivery, you own the custom creative assets outright and may use them in your own advertising accounts without ongoing fees to us, subject to Section 8 (Intellectual Property).
4. The Intake Process
After purchase, you will receive a link to your tier-specific Intake form. Your Production timeline does not begin until Intake Submitted. Turnaround estimates shown on product pages are measured from Intake Submitted, not from the time of your Order.
You are solely responsible for providing accurate, complete, and lawful information in your Intake, including business details, any licensing or certification numbers, claims you wish to make, and the contact information to be displayed on your creatives. We build to the brief you provide and are not responsible for errors, omissions, or unlawful content originating from your Intake.
5. Turnaround Times
Estimated turnaround times by tier are published on each product page and begin at Intake Submitted. These are good-faith estimates, not guarantees. Turnaround may be affected by Intake completeness, revision rounds, order volume, and factors outside our reasonable control.
6. What We Guarantee — and What We Don't
We guarantee craft quality: every asset is professionally produced, built to your approved brief, and human-reviewed before Delivery.
We do not guarantee advertising performance or business results. The performance of any advertising campaign depends on factors outside our control — including your budget, your offer, your follow-up speed, your market, your landing page, and platform dynamics. Nothing in your Ad Pack, the Manual, or our marketing is a promise of leads, sales, revenue, approval, or any specific outcome. Any benchmarks, examples, or figures we provide are illustrative only and are not a representation of results you will achieve.
7. Platform Compliance
Your creatives are built to align with common advertising platform policies (such as Meta's) as understood at the time of Production. Platform policies change frequently and enforcement is at each platform's sole discretion. We do not guarantee that any asset will be approved by Meta or any other platform, and we are not responsible for ad account rejections, restrictions, suspensions, or bans. You are responsible for ensuring your advertising complies with all applicable platform policies and with all laws and regulations applicable to your jurisdiction and industry.
8. Intellectual Property & Ownership
Upon full payment and Delivery, you own the custom creative assets produced specifically for you and may use, modify, and run them in your advertising.
The Manual is licensed, not sold, to you for your own internal business use. You may not resell, redistribute, sublicense, publicly publish, or share the Manual or its contents.
Any third-party or stock elements, fonts, music, or AI-generated components incorporated into your creatives are provided for your use within the Deliverables; you are responsible for your ongoing use of the delivered assets. We retain ownership of our underlying templates, processes, methods, and the Manual.
You grant us a non-exclusive, royalty-free license to display delivered work, anonymized performance information, and any testimonials you provide, for our own marketing, unless you opt out by emailing us in writing.
9. Your Content & Indemnification
You represent and warrant that any materials, claims, business information, licensing/certification details, logos, and other content you supply in your Intake (a) are accurate, (b) are yours to use or you have the right to use them, and (c) do not infringe any third party's rights or violate any law or platform policy.
You agree to indemnify, defend, and hold us harmless from any third-party claim, demand, loss, liability, or expense (including reasonable legal fees) arising from: (i) content or information you supplied; (ii) your use of the Deliverables; (iii) your advertising campaigns; or (iv) your breach of these Terms.
10. Acceptable Use
You agree not to use our services or assets for any unlawful, deceptive, or prohibited purpose, including advertising that violates platform policy, infringes third-party rights, or makes false or misleading claims. We reserve the right to decline or halt any project we reasonably believe involves unlawful, deceptive, or prohibited content, and to refuse service at our discretion.
11. Payment
All purchases are made through our store at the prices listed at checkout, in USD. Payment is processed by our third-party payment provider; we do not store your full payment details. You are responsible for any applicable taxes not collected at checkout.
12. Digital Goods — Consent to Immediate Performance
Ad Packs are custom-produced digital goods. By submitting your Intake, you expressly request that we begin Production immediately and you acknowledge that, to the extent permitted by applicable law, you waive any statutory cooling-off, cancellation, or withdrawal right once Production has begun. Our Refund & Revision Policy governs what refunds are available at each stage.
13. Refunds
Because Ad Packs are custom-produced digital goods, refunds are governed by the stage-based Refund & Revision Policy, which forms part of these Terms.
14. Disclaimer of Warranties
Except for the craft-quality commitment in Section 6, the Deliverables and Manual are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Deliverables will achieve any particular result or be approved by any platform.
15. Limitation of Liability
To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to your Ad Pack or these Terms shall not exceed the amount you actually paid for the Ad Pack giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, exemplary, or lost-profit damages, including lost advertising spend, lost leads, or lost revenue, even if advised of the possibility. Some jurisdictions do not allow certain limitations; where a limitation is not enforceable, our liability is limited to the least extent permitted by law, and the remaining limitations continue to apply.
16. Dispute Resolution & Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that any dispute will first be addressed by contacting us directly to seek a good-faith resolution. Any dispute not resolved informally shall be brought exclusively in the state or federal courts located in Harris County, Texas, and you consent to that venue and jurisdiction.
17. Severability & Waiver
If any provision of these Terms is found unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of it.
18. Changes to These Terms
We may update these Terms from time to time. The version in effect at the time of your Order governs that Order. Material changes will be posted on this page with an updated date.